VAT REG 431097317

Data Controller

Ashby Stoves

This privacy policy sets out how Ashby Stoves uses and protects any information that you give Ashby Stoves when you use this website.

Ashby Stoves is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Ashby Stoves may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28/03/2023.

Collected Personal Data

Name & Title

Contact information

Other information relevant to Warranties, Product registration, Maintenance & Servicing

Purpose of collecting data

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

Warranty / guarantee registration

Maintenance and service plans

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operation to your needs, likes and dislikes by gthering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor to the customer needs. We only use this information for statistical analyse purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website, by enableing us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computor or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full adavantadge of the website.

Links to other websites:

Our website may contain links to other websitesof interest. However, once you have used these links to leave our site, you should note that we do not have any control that other website. Therefore, we cnnot be responsible for the protection and privacy of any information which you provide whilst visiting such sites aand such sites are not governed by this privacy statemant. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling you personal data:

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used byanybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at ashbystoves@talktalk.net.

We will not sell, lease or distribute your personal information to third parties unless we have your permission or are required by law to do so. 

You may request details of personal information which we hold about you under the data protection ct 1998. If you would like a copy of the information held on you please email ashbystoves@talktalk.net.